Terms of Sale and Purchase
Product and service purchase order is considered complete upon full payment of the amount stated for the subjected product and services. Acknowledgements of terms, condition and promotion given upon purchasing is required. In addition, promotion (sales promotion) offered is only valid for online purchase via Modermair.co.th and cannot be applied for purchases of products at Modern Air branches.
Direct warranty of purchased products shall be given by the manufacturer/distributor (business partner) of the product. Contacts regarding product conditions under the warrantee terms can be made directly to manufacturer/distributor of the product.
The price specified in the Modernair.co.th does not include installation fee. Additional installation service is available for purchase upon request.
1. Product will be delivered once proof of payment has been received.
2. Products will be delivered according to their given order number. Items within the same order number may be shipped separately as appropriated.
3. Products will only be shipped to the address listed in the shipping address provided by the customer. The shipping address cannot be changed once the delivery is confirmed.
4. We reserve the right not to ship to PO Boxes.
5. We reserve the right to not ship to the area deemed inappropriate by the company.
6. Delivery period may varies due to circumstances.
7. If shipments are not received 3 days after the confirmed delivery date please immediately notify the Call Center.
8. For your benefit, please check the product upon received for any issue regarding the shipment. If any issue is found, please notify the Call Center immediately.
9. Delivery services are provided only to the registered address within the Kingdom of Thailand.
10. In the case of delayed delivery due to customer or representative not being present at the delivery address without 1 day prior notice (3 pm) of the confirmed delivery date, an additional transportation fee of 200 THB will be charge in order to reschedule the shipment.
11. If additional manpower is required due to difficulties at the delivery/installation address, an additional payment of 350 THB per additional manpower will be charged.
12. Modern Air reserves the rights to change the shipping terms without prior notice.
Cancellation caused by errors
Modern Air Co., Ltd. has the right to cancel an order at anytime if there are any inaccuracies due to typographical or unforeseen errors. In the event of cancellation after the payment for the order has been received, the company will issue the full refund for the product amount in question.